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Agape Care Solutions

CARE AND SUPPORT
WHEN YOU NEED IT

Dorset’s Friendliest home care service. More than ever vulnerable people are living to advanced ages in England. Most vulnerable people prefer to remain in their homes, but that may be possible only with the help of family and friends. In many cases, with or without family assistance, other supportive services may be needed. Agape Care Solutions can help your loved one stay in their own home. Our Professional Care Managers are health care specialists who help families care for older relatives, while encouraging as much independence as possible. 
Please read client testimonials about us or call 01202 744 715 to find out more.

Care

CQC Report



We work in partnership with the local Social Services and other public services to provide the care needed for maximum independence and security.

We will work with the patients’ family, doctor and nurse to identify problems and offer home care solutions. From the assessment of an aging parent's needs to addressing the life changes of a family affected by a debilitating disease such as Alzheimer's or Parkinson’s or any other symptoms of aging.

CQC regulates Agape Care Solutions Limited to provide care at Agape Care Solutions. Agape Care Solutions recently moved to new premises and has been re-registered with CQC.

We have also recently employed new management and supervisory staff and was recently inspected by CQC.
We are pleased to announce that we have been given good ratings for all of the main areas investigated.

Please review our report above.

ABOUT

Who is Agape?

Agape Care Solutions is a company based in Poole, Dorset registered in April 2011. The local owner Answer Barker has twenty years experience and is passionate about caring and supporting people in their own homes. Read Testimonials from our clients.

Hover over pictures to read about the Agape Vision.

Nurse with Client

Over 400 Amazing Blocks

THE AGAPE VISION
Agape is a Christian concept of selfless love of one person for another.

Elderly Couple

Easy and Simple to Use

THE AGAPE VISION
Agape Care Solutions’ vision is to see a society where vulnerable adults are given quality care and support in the comfort of their homes by well trained staff.

Woman with Flowers

Unlimited Sites

THE AGAPE VISION
Our mission is to promote the well-being of our service users and empower them to take responsibility for their own care through supported self management.

AIMS AND OBJECTIVES

AIMS

Our aim is to develop client led services which will embrace self-care as a key component of our service, We are also passionate about promoting dignity and respect to the elderly in need of care by imparting knowledge to our corers through training and on the spot guidance.

OBJECTIVES

Our overall objective as a care provider is to supply quality care to our clients by:-

Being responsible and accountable in everything we do
Providing highly trained staff who are able to give excellent care to our service users

QUALITY CARE

At Agape Care Solutions we believe in giving quality care to customers. To achieve this we have a dedicated team of trainers to train our staff. We perform our own Care Induction Standards (CIS) exceeding statutory requirements.


We run a comprehensive self audit every six months. We are open to any comments and feedback from the people who use our services and stakeholders. please go to the Contact page to send us any comments or queries, Because we as Directors live locally, we are able to make regular visits to the people who use our services to promote rapport and obtain feedback on areas that need improvement. Spot checks on carers also helps us to know and identify bad practice. We strive to develop our staff by giving comprehensive inductions as per regulations and also all Health and Safety training, so that they give quality care to people who use our services.

SERVICES

REGULATED SERVICES PROVIDED

With our genuine commitment to person centred care, we operate a personalised planning service which respects our clients’ needs and choices. We conduct a comprehensive senior management self audit every six months. We encourage comments and feedback from our service users and stake holders. We also conduct spot checks on carers to identify and eliminate bad practices.

With domiciliary care, you or your loved one can continue to stay in the place you feel most comfortable – at home. We provide ongoing support that’s completely built around your needs and routines.

Many families are opting for domiciliary care – otherwise known as care at home – because it puts them back in control of the support they receive. With one-to-one personal attention, from either a live-in or visiting carer, our care plans are completely built around you, helping you to live as independently as possible in the place you love.

With Agape Care Solutions, you can take your pick from the many domiciliary care services we provide. Care can start from as little as 30 minutes a week and up to several visits a day. You can even opt for a round-the-clock carer living with you at home, or maybe support overnight when you may need it most.

Call us today to find out more about our domiciliary care services. All of our carers are expertly trained and, after finding out more about you, we’ll carefully match you with someone who fits your personality and interests.

No matter how committed you are to the needs of your loved one it’s so important to make time for yourself. That’s where we come in to help.

Whether it’s covering a two-week holiday, a short break or urgently because of sickness, we’re here when you need us to offer one-to-one care from trained, qualified professionals.

Contact us today to see how we can help you. If you need respite care in an emergency, we can help within as little as 24 hours’ notice.

Personal care is available for any daily tasks you may need support with, such as bathing, showering, applying creams and lotions, dressing and toileting, all in the comfort of your own home.

Working to your regular routines, and ensuring that support is tailored to your specific requirements, a fully trained carer offers discreet and professional personal care in the way that’s most comfortable to you.

We believe in the importance of a continuous service and the same familiar faces, especially when it comes to personal care. Speak to us to find out more about how we can support you or a loved one.

A change in routines and environment can be very daunting for someone who’s living with dementia. That’s why more families than ever are turning to home care rather than residential care, so their loved one can stay in the place they know and love.

Our staff have decades of experience in caring for people with dementia. Whether you’re looking for ongoing support from a live-in carer or a regular visiting care assistant, choosing Agape Care solutions means your loved one can have one-to-one attention in their own home.

We’re helping people every day – across all parts of England and Wales – to cope with the various challenges that come with dementia and memory loss. With hundreds of different strains of this sometimes debilitating condition, and many different stages, one of our hand-picked carers will maintain your loved one’s everyday routines and can ease the strain on your family.

Call us today to find out more about our dementia care services and the many flexible options for dementia care at home.

Home care doesn’t stop at the end of the day. Our carers also provide overnight care so you or your loved one can rest comfortably through the twilight hours too.

You may find you need night-time care if you or someone close to you feels uncomfortable being left alone. One-to-one nightly care from one of our fully trained carers means someone is there to assist with toilet breaks, administering medication or moving position in bed.

Everybody is different and each situation is unique, which is why our overnight care is tailored to you. With a dedicated night-time carer, help is available at any time. It means you or your loved one can stay in your own home – the place that is most comfortable.

It can be daunting to acknowledge that care is needed. Let us put your mind at ease – speak to our friendly team and find out how we can help you.

End-of-life care, for the most difficult of times

We understand how distressing it can be to see how a terminal illness is affecting a loved one. That’s where we can help, providing specialist support with the day-to-day things so your family can make the most of your time together.

Having palliative care at home means your family member or friend can remain in the place they feel most comfortable, surrounded by their memories and the people they love. With the one-to-one support of a compassionate carer, who is experienced in palliative care, they have specialist support whenever they need it.

Whether you’re looking for a full-time live-in carer, or a visiting carer for those times when you need some extra help, we provide the full range of care services for palliative and end-of-life care. For personal care, administering medication, cooking meals or sharing memories over a cup of tea, our support covers whatever you need.

If you’d like to find out more about the palliative care and how we can support you, call our friendly and sensitive team of advisors. We’re here seven days a week to talk through your options.

Reader in the park

WHAT OUR CLIENTS SAY

Testimonials from our clients

Flower Arrangement

Hello Answer & Grace,
"Hopefully my mother remembered to give you a small token of our appreciation and to wish you both a Merry Christmas. We are very pleased with the standard of care you have offered since taking over."

Flowers

Dear Answer
As this chapter in the lives of Hugh and Madge come to an end I would like to reach out and thank you and your wonderful staff for the care and kindness that you showed my family, I feel they went beyond the job requirements to make them comfortable and let them know someone was there with them all the time. For this I am eternally grateful.

Flowers

Answer & Girls
"I would like to thank all the girls that helped me look after Maud. Each and every one of you helped me day by day give this lovely lady who never complained all the help she needed."

Flowers

Many thanks to you and your team, I don't know what we would do without you.
Much appreciated
Kind Regards
Chris, Dave, Ade amd Marilyn (and Mum and Dad)

Flowers

We all really appreciate your agency's care and professional approach and your own generousity of spirit.
The family just wanted to pass on our gratitude to yourself and Grace for the caring and kind manner you dealt with my mother’s fall today. She is not even on your books but you were both so understanding.

CAREERS

Do you want to play a part in our success?

If you've got the belief, the drive and the talent to help us in our ambition to become a true healthcare partner then we want to hear from you! We are looking for Support Workers and Live-in Carers. Full training will be provided. Please click on the Application form button for an online entry or click on the Download button for a printable form below.

TERMS AND CONDITIONS


Welcome to our website.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Agape Care Solutions's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

PRIVACY POLICY


This privacy policy sets out how Agape Care Solutions Ltd uses and protects any information that you give Agape Care Solutions Ltd when you use this website.

Agape Care Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Agape Care Solutions Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2018.

What we collect
We may collect the following information:
    •    name and job title
    •    contact information including email address
    •    demographic information such as postcode, preferences and interests
    •    other information relevant to customer surveys and/or offers.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record  
    •    We may use the information to improve our products and services.  
    •    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    •    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
    •    whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    •    if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@agapecaresolutions.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Compliance Manager, Agape Care Solutions Ltd, 369 - 371 Ashley Road, Parkstone. Poole BH14 0AS.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or Contact us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

CONTACTS

AGAPE CARE SOLUTONS

Enquiry Form
Click here to find us on the map

Directions

Address

369 - 371 Ashley Road, Parkstone.
Poole BH14 0AS
Reg. Co. No. 07615494


Contacts

Phone: 01202 744 715
Or: 03335 776 364
Mobile: 07462 723 372
Email: enquiries

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